Support

Support

Having trouble with the app or have a question? Our support team is ready to assist you. Choose the option that works best for you.

Quick Solutions

Before reaching out, try these common fixes:

App Not Working Properly

  • Force close and restart the app
  • Check for app updates in the app store
  • Restart your device
  • Ensure you have a stable internet connection

Login Issues

  • Verify your email and password are correct
  • Try resetting your password

Get in Touch

Email Support

[email protected]

Send us a detailed message and we'll respond within 24 hours. Include:

  • • Your account email
  • • Device type
  • • App version
  • • Screenshots if relevant
  • • Detailed description of the issue

Report a Bug

Found something that's not working right? Help us improve by reporting bugs:

  1. Email: [email protected]
  2. Describe what happened and what you expected
  3. Include screenshots if possible

Feedback & Suggestions

We love hearing from our users! Share your ideas for new features or improvements:

  • Email: [email protected]
  • Rate us in the app store and leave a review
  • Use the in-app feedback form in Settings

Account & Privacy

For account deletion, data export, or privacy concerns:

  • Email: [email protected]
  • Response time: 1-3 days
  • Include your account email for verification

Response times may be longer during weekends and holidays. Thank you for your patience.

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Become a Better Parent! Use our app for magical bedtime stories, fun activity ideas, expert parenting support, and tips to boost your child's sleep and development.
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